Please fill out the contact form below and we will reply as soon as possible.
Introduction Info: Availability Help Hub only supports customers on AIQ1, AIQ2, and AIQ3 pricing plans. It is not currently available...
March 23rd, 2023 42593 views 1 likes
Introduction Our AP Inbox Enhancement (BETA) This article describes our upcoming enhancements to the AP Inbox. If you are interested...
May 5th, 2021 11976 views 3 likes
Introduction AccountsIQ's Non Financial Metrics let you create non financial metrics and relate them to your financial data via reports...
March 21st, 2025 551 views 0 likes
Introduction Self-serve SSO lets you set up SSO with minimal technical support from us. It allows Practice Administrators to register...
June 4th, 2025 673 views 0 likes
Introduction Our new automations feature lets you set up email notifications for suppliers (and requesters) whenever a PO is approved,...
March 14th, 2025 707 views 0 likes
Introduction Our Report Manager lets you: Access over 200 accounting reports providing high-quality business performance analysis. Report in both base...
October 24th, 2017 9165 views 1 likes
AR Set up Customer Listing Detailed: The Customer Listing Detailed report provides comprehensive information about active customers, including their company...
March 19th, 2025 1159 views 0 likes
Prerequisites Switch to the New Look UI Try out our new UI using the toggle function. This toggle will be...
February 18th, 2025 877 views 0 likes
Testing the new UI Why can't I see the toggle in my entity? Entity level only users will not see...
June 13th, 2024 1701 views 0 likes
Introduction Compliance VAT-registered businesses must report transactions where the reverse charge applies to avoid compliance issues. If you're dealing with...
June 8th, 2020 7652 views 1 likes
Introduction Compliance VAT-registered businesses must report transactions where the reverse charge applies to avoid compliance issues. If you are dealing...
February 11th, 2020 7935 views 2 likes
Introduction Our new dashboards let you quickly visualise the performance of your business using the most common KPIs. When you...
October 1st, 2024 1330 views 0 likes
Caution for users of the legacy workflow Once you activate a new workflow, the legacy workflow approval will become unavailable....
October 3rd, 2024 4208 views 0 likes
October 25th, 2024 1363 views 0 likes
September 9th, 2024 2217 views 0 likes
Introduction Enhanced Revenue Reporting allows our Irish users to export an expense report in JSON file format. This file can...
July 15th, 2024 724 views 0 likes
Logging in using the legacy Login When you sign up to use our system, you will receive an email containing...
November 18th, 2020 5581 views 0 likes
Introduction In AIQ, you can create expense claims directly in the system without the need for the mobile expense app....
August 3rd, 2023 1549 views 0 likes
Introduction About the IC Module The new Intercompany module allows for automated recharging of the shared cost or management fees...
April 4th, 2024 3390 views 0 likes
Introduction Info Note that Bulk Payments created prior to this release will open with the old screen. Bulk Payments...
September 7th, 2022 7609 views 2 likes
Introduction The TransferMate Payment Gateway is fully integrated with our system. TransferMate Payment Gateway lets you do the following, all...
December 10th, 2019 6115 views 2 likes
Introduction If you have the Expenses Module, mileage is automatically included. Prerequisites Before you can use the mileage module, ensure...
July 4th, 2023 2843 views 0 likes
Introduction Centralised Integration Management AIQ now lets you create and manage your API Integrations at group level. This means that...
July 25th, 2023 5660 views 2 likes
Developer Portal Signup Process Pre-requisites The Developer Email has been linked to an Integration Application by the Integration Admin. See How...
July 26th, 2023 4660 views 1 likes
Introduction Use the Financial Period Manager to open or close financial periods, to review the status of financial periods plus...
March 28th, 2023 4222 views 1 likes
Introduction What is the Partner Hub? The Partner Hub is a secure portal that lets partners add and manage their...
May 22nd, 2023 3842 views 0 likes
May 22nd, 2023 1260 views 0 likes
Introduction About Multi-Entity Consolidation If your business involves multiple locations, branches, and divisions, you may want to use multi-entity consolidation...
October 21st, 2017 10995 views 4 likes
Introduction Each entity can have one base currency with multiple foreign currencies set up against it. If you operate multiple...
September 24th, 2017 7831 views 3 likes
Introduction The GL Explorer gives both summary and drilldown reports for all your GL accounts, including: Profit & Loss Reports...
September 5th, 2018 5924 views 0 likes
Introduction Sales Quotes are integrated with the Inventory Management system, either fully in the context of quantities management or partially...
January 23rd, 2023 2428 views 0 likes
Introduction Sales Order entry is integrated with the Inventory Management system, either fully, in the context of quantities management, or...
October 30th, 2017 18340 views 1 likes
Introduction The Purchase Ordering System has three modules: Purchase Orders: This lets you record receipts of goods or services against...
November 9th, 2017 11906 views 1 likes
Introduction Stock adjustments can be used to account for: Breakages Shrinkage Inventory Revaluations Write backs Go to Items > Product...
January 23rd, 2023 2469 views 0 likes
Business User, Finance User, and Non System Users Each User must be assigned a User Profile with an appropriate User...
November 9th, 2022 4298 views 0 likes
Introduction The AIQ system comes pre-set with two types of user roles: User and Admin. Admin is the highest level...
October 14th, 2022 8502 views 0 likes
Introduction This guide explains how to submit already prepared Group VAT Returns to HMRC via MTD. Irish companies can create...
March 31st, 2020 8378 views 6 likes
Introduction Creating Refunds without VAT If you do not need to account for VAT on refunds: Customers: Go to AR...
April 12th, 2022 6054 views 0 likes
Introduction Purchase Journals are used to post adjustments to Supplier Accounts where no VAT needs to be recorded: Purchase Credit...
October 23rd, 2017 11303 views 0 likes
Introduction A bank journal is a record of banking transactions, ordered by date. They may be necessary to adjust for...
October 23rd, 2017 7514 views 0 likes
Introduction Sales Journals are used to post adjustments to Customer Accounts where no VAT needs to be recorded: Sales Credit...
October 23rd, 2017 8064 views 1 likes
Introduction Consolidation Access Please contact support@accountsiq.com if you cannot see the Consolidation option. This might require enabling the Group Accounting...
May 11th, 2022 2934 views 2 likes