With Help Hub you can do the following directly in the AIQ system:

• Access Help and Support via videos, help articles, and raising a ticket. Additionally view our Roadmap.
• Access services (plans only).
• Access or request access to the learning academy
• Leave Feedback.
   

See:

AIQ Group Admin Layer (1.2) - AIQ Academy

Company General Overview (1.3) - AIQ Academy

Accessing Support (Non-Help Hub users)‍ 

1. Click on the ? icon: 
    
2. Select Help and Support.
   
3. You can access links to the following:
   • FAQs: Find solutions to the most common inquiries.
   • Help Articles: Access our comprehensive knowledge base.
   • Video Help: Access our academy's videos on YouTube.
   • What's New: Learn about our newest releases.
   • Roadmap: Get an overview of our completed features in one place and view whats in the works.
   • Request Support: Raise a ticket with us via Salesforce by completing the Contact Support form. 

1. Click on the ? icon: 
   
2. Select Services.
3. You can access request forms for the following:
   • Integration Queries: Request integrations from our team. See Creating an Integrations Application and Inviting a Developer to the Developer Portal for more details.
   • Adopt a Feature: Send a request for a new feature.
   • Add Entity: Have our team add an entity for you.
   • Instructor Led Training: Get training from our team.
   • Talk with your CSM: Discuss any options with your customer success manager.
     

1. Click on the ? icon:  
   
2. Select Academy.
3. You can access links to the following:
   • Contact Us To Sign Up: Email us and we can add you to the academy.
   • Access Academy: Access the academy with your work email and password.
      

Customer feedback is invaluable to us. Please leave any suggestions via the form.

1. Click on the ? icon:  
   
2. Select Feedback.
3. Complete and submit the form.