Entity level only users will not see the toggle. 

Click on the blue Entity ID.

In the new UI, it will only be possible to create and manage users at group level. When you create users, the assigned Profile (known as Group User Type for customers on the legacy pricing plans) is the only one users can have across all entities:

If you previously set up the same user at both group and entity level with different profiles, consider using their group level profile in all entities. In the new UI, if you update the profile in the Add Group Users screen, these changes will be inherited in any entities assigned to that user. 

For more details, see sections 4 and 5 in Setting Up System Users.

Ensure that all profiles needed are available at in the group entity. In the Entities tab, select Maintain Menu Profiles in the Actions dropdown: 

Then in each entity, you can copy the profiles from the group entity and customise them by checking or unchecking the permissions against each profile:

For more details, see sections 3 in Setting Up System Users.

Likewise, because users in the new UI can only be created at group level, their User Role (Admin/User) will be the same in all entities:

Navigate to the top-left and either search by name or ID or select the entity from the dropdown.

No, instead open a new window in your browser or open an additional browser.

No, the toggle button sits at the top-right of the screen, outside of Q Hub.

The Q Hub is now the question-mark icon at the top right of the screen.

Simply click on the question-mark icon at the top of your screen and go to Raise A Case. Raise a ticket as normal. See Accessing Support and Services for more details.

Yes, over time.  Help articles are already being updated. Many pop-up screens have the same structure, so the new interface changes should have minimal impact.

Company Settings, Invoice Customisation, and Import/Export Data are now in the Settings tab.

Manage Financial Periods is now in the GL tab.

Manage 2FA is now under your profile in the top-right.

No, all your settings will remain as you set them.

No, all integrations will work as normally.

Yes, they will.

Yes - the data is not moving we are just providing a new interface to use. 

In the new look UI, company logos are only shown on reports.

Open the sub menu, hover over relevant sub menu item and click the star. The selected item will then be added to your favourites menu.

Yes, you can now resize our grid columns. Hover over the columns until you see horizontal re-sizing arrows and resize as needed. Your resized grids will be saved automatically.

Yes, they will.

No - and the modules available will be based on your user permissions. 

Either:

• Navigate to the sub menu and hover over the record type you want to add click on the plus sign.
  
  
   
•  Navigate to the sub menu and select the record type you want to add. In the new screen, click the blue button to create a record.
  
  

More Actions is represented by three horizontal dots. It is usually next to the record code on the left.

Hover over the item to view the full entry.