Creating Sales Debit and Credit Journals

Posting adjustments to customer accounts

Written By Grainne Reidy (Super Administrator)

Updated at November 19th, 2024

Introduction

Sales Journals are used to post adjustments to Customer Accounts where no VAT needs to be recorded:

  • Sales Credit Journals: Decrease the amount due from a customer where the adjustment does not relate to a specific return or invoice. This credits the Customer Balance and Control Account and debits the selected GL Account. This could be used for example to write off a disputed amount. The GL code entered represents the expense account the write off should be charged against.
  • Sales Debit Journals: Increase the amount due from a customer where the adjustment does not relate to a specific invoice. This debits the customer balance and control account and credits the selected GL Account. This could be used, for example, to write back an amount previously written off, or move a balance incorrectly posted to another account. The GL code entered represents the revenue account the write back should be charged against.


To create a Sales Journal, go to Sales > Customers. Under Actions, select either Create Sales Credit Journal or Create Sales Debit Journal.

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Info: Our New Look

If you are using our new look navigation, Sales Debit Journal and Sales Credit Journal can be found in the AR tab in the new sidebar:



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Creating Sales Debit or Credit Journals

1. To create a Sales Debit or Sales Credit Journal, complete the following:

  • Customer A/C: Enter the customer name or account code.
  • Exch. Rate: If a foreign currency customer is selected this will default to the latest exchange rate for their currency. This rate can be updated as required. 
  • Journal Date: This defaults to today's date and can be changed as required. 
  • External Reference: Enter a journal reference number if using.
  • GL Account: Select the GL Account from the list. If you need to post an adjustment to a bank account, use the new refund screen.
  • Description: Enter a Description for the journal.
  • Amount: Enter the journal amount in the customer currency.
  • BI Code: If required, select a BI code.


2. Click Process to post the journal. Clicking Close will close the screen without posting any transaction.Delete